Privacy Policy

Last Updated: March 03, 2026

1. Information We Collect

We may collect personal information such as your name, email address, phone number, and company name when you fill out forms on our website. We also collect non-personal information such as browser type, operating system, and IP address for analytics purposes.

2. How We Use Your Information

We use the information we collect to provide, operate, and maintain our website, improve user experience, communicate with you, and send you updates and other information relating to the website and for marketing and promotional purposes.

3. Sharing of Information

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

4. Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

5. Cookies

We use cookies to enhance your experience, gather general visitor traffic information, and track visits to our website.

6. Shipping Policy

We deliver our products and services either digitally or physically depending on what you purchase. For digital services or deliverables, access or delivery is typically provided via email or through your account after confirmation of payment. For physical goods, shipping timelines, fees, and delivery windows are shown at checkout and may vary by location. If you have questions about delivery for a specific order, contact us and we will assist you.

7. Canßßßcellation and Refunds Policy

Cancellation requests should be submitted as soon as possible after placing an order. If work has not started or the order has not been processed/shipped, we will do our best to cancel the order. For digital services, refunds may be limited once work has commenced or access has been granted. For physical goods, refunds are processed after the item is returned in its original condition, subject to our review. Any approved refund will be issued to the original payment method within a reasonable timeframe. Please contact us for help with cancellations or refund requests.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at hello@digitalyuginnovation.com.